Our team of experienced Performance Coaches come onsite to your dealership and build your structure, processes and people.
We give you the tools & training to grow your business development initiative.
We give you the software tools and virtual training to connect more sales and service calls, engage your leads, provide the exceptional experience they deserve, and convert them to lifetime customers.
We drive your service business by booking service appointments on your dealership’s behalf, allowing your team to focus on the customers in the drive.
Who We Are
Your Customer Experience Solution Center
Find and Train the Right People
Build a Winning Culture
Implement and Reinforce Lead Management
Establish and Strengthen Core Business Development Processes
“Most dealers don’t have a clue how many calls they are losing or why. This year, Proactive Dealer Solutions received a Rising Star award for CallerCX. Tracking and recording every inbound call made to the dealership, CallerCX identifies red flags in the call process and helps dealers repair those problems, down to which employees need phone training on what topics. AI-powered speech analytics and call abandon technology automatically scores calls for performance, lead quality, and missed opportunities in sales, service, or finance. We think this product is destined for growth.”
“Today’s customer wants to have a stress-free buying experience. Proactive has helped us adapt to this changing environment and be the leader in our marketplace!”
“I had no idea such a turnkey solution existed in this space of automotive. Proactive helped us find the right people, train the people to succeed and even hold our people accountable in real time. Best decision we ever made!”
“PDS has provided myself and the organization the tools, processes and training to build one of the largest and most successful BDCs in the country for both Sales and Service…”
“By working with PDS, we increased our sales business by 28% and our service by 24% simply by following their playbook of best practices. I'm proud to say this partnership has been beneficial and will continue to be ongoing!”
Speak with a BDC Expert on how we can help grow your sales and service business.GET STARTED