BDC Training for OEMS

OEMs rely on Proactive Dealer Solutions for Customer Experience consultation, training and performance improvement programs.

Our Dedication

PDS is dedicated to building a wonderful customer experience for your dealers and thus we offer education through OEMs at no cost. The result beyond happy buyers and servicing customers, is happier dealership employees and a better relationship with you and your stores. We provide dealers with the tools to do it themselves and also have consultants available to help execute your vision for building better customer experiences with your brand.

OEM Certified Programs

General Motors Canada, GM Canada

Mercedes-Benz North America, Mercedes-Benz Canada

Toyota Motor North America, Toyota USA, Toyota Canada

GM General Motors Canada

How Proactive Dealer Solutions has helped OEMs for nearly 20 years

Consulting

Do you have dealers that need help creating a better customer experience?

Spend 30 minutes with our Customer Experience experts to learn best practices that you can provide to your dealers for driving better CX.

Dealer Education

Ready to host a region or zone wide webinar or onsite event about building a better customer experience?

Invite us to co-host, at no cost, an educational summit filled with data specific to your brand and best practices that dealers can begin to apply the moment they leave the event.

CX Improvement Programs

Practical application is the best way for dealers to understand communication with their customers.

Understanding digital, phone, and in-person communication with their customers is important. Consider launching a pilot to test results and impact on your sales and CSI scores.

Talk with an OEM Consultant

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