Huntersville, NC –Jan 25, 2023–, Proactive Dealer Solutions, (PDS) a leading provider of proprietary software and training solutions that revolutionize the automotive customer experience, will showcase Brooke.ai, the intelligent conversational Digital Voice Assistant (DVA) for the retail automotive industry, along with OEM partnerships, integrations with CDK, Tekion, DealerSocket and other leading companies, and its effective training programs, at the 2023 NADA Conference and Exposition in Dallas, TX, January 26-29, at Booth #4269. NADA attendees can learn how PDS can help maximize their potential by turning mishandled opportunities into opportunities for growth.
PDS is also participating in an interactive NADA workshop, “Evolving your Service BDC for 2023 and Beyond,” to help dealers discover just how far their BDC can grow with new skillsets in service recovery, upselling competence, overcoming objections, and learning how to fill capacity gaps to drive fixed ops profitability. The workshop will be held Thursday, January 26, 2:30 - 3:30 PM Room: D174.
Lastly, dealers can learn about upcoming developments including how Brooke.ai will soon have the capability to make outbound calls to a dealership’s most valuable customers, including proactively managing customer VINs that have open recalls. Brooke always adheres to state and federal time restriction laws and can leave a pre-recorded message if voicemail is detected. With PDS’s advanced administration capabilities, outbound campaign management is 100% customizable to the capacity and needs of the dealership.
“What a fantastic year it has been for PDS, I am proud of our employees and excited to share all the latest developments with dealers at NADA,” said Jason Beckett, Proactive Dealer Solutions President. “PDS is quite literally Modern Retailing. We have been around since 2001 and are respected for having disrupted the automotive industry as the leading authority for the Business Development concept. PDS has built more than 4,000 BDCs across the US and Canada, and we continue to evolve around customer experience (CX) expectations in today’s highly competitive market. I can’t wait to share our plans for 2023 and beyond.”
To schedule a time to visit click here: To learn more visit PDS at the 2023 NADA Conference and Exposition in Dallas, TX, January 27-29, in Booth #4269. Or visit https://www.proactivedealersolutions.com/
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About Proactive Dealer Solutions:
Proactive Dealer Solutions serves the automotive industry as a leading provider of proprietary software and training solutions that revolutionize the automotive customer experience. The company helps dealers connect and convert more leads, and increase customer loyalty and revenue for both fixed and variable ops. Founded in 2001, Proactive Dealer Solutions quickly became known as the authority in the Business Development concept and is an industry disruptor in this space, establishing more than 4,000 BDCs across the US and Canada. Pioneers in BDC activity and performance tracking software, the company continues to evolve as the leading customer experience (CX) solutions provider in today's competitive marketplace.
Proactive Dealer Solutions approaches partnerships with automotive dealers and OEMs through comprehensive, customizable training programs and a robust software suite that transforms the dealership's culture through people, process, and technology; believing that every dealer can be great and deserves that opportunity.